Mitsis Laguna Resort & Spa - Anissaras

Anissaras, Anissaras, Greece, 70014show map
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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Greece

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Overview

The 5-star Insula Alba Resort & Spa provides guests with a quiet accommodation featuring 24-hour reception, dry cleaning and housekeeping. Behind the contemporary facade of Insula Alba Resort & Spa lies minimalistic interior.

Analipsi center can be reached within 30 minutes' walk.

Lychnostatis Open Air Museum is 8 km of the property, while Aquaworld Aquarium is around 4.7 km away.

Insula Alba Resort & Spa is set 15 km from Nikos Kazantzakis airport.

Rooms

Insula Alba Resort & Spa has luxurious rooms fitted with individual climate control, a private safe, television with satellite channels, a personal computer and direct dial phone. Insula Alba Resort & Spa features rooms with the sea view. Other comforts include a small fridge and a dishwasher for self-catering.

Eat & Drink

There is a restaurant for guests to enjoy their meal. Dishes of Mediterranean cuisine are served in the lobby restaurant. Volkano serve a selection of meals within 550 meters from the venue.

Services

The on-site comforts include free private parking, an elevator and a hairdresser.

Relax

Babysitting and an arcade/game room are available for children. The hotel offers a gym and a fitness centre to ensure guests keep fit.

Internet

Wireless internet is available in public areas for free.

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Number of rooms:   351.

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Facilities
Wi-Fi
Parking

On-site car park

24-hour services

24-hour reception

24-hour room service

24-hour security

Babysitting

Babysitting/Child services

Swimming pool

Seasonal outdoor pool

Indoor swimming pool

Air conditioning
Facilities for kids

Game room

Children's play area

Children's pool

Kids club

Children's buffet

Cots

Private beach

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Canoeing
  • Boating
  • Tennis court
  • Volleyball
  • Billiard tables
  • Darts
  • Table tennis
  • Aerobics

Services

  • Paid shuttle service
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service

Dining

  • In-room breakfast
  • Restaurant
  • Cafe
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Seasonal outdoor pool
  • Indoor swimming pool
  • Entertainment
  • Sun terrace
  • Garden area
  • Theatre
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage
  • Library

Room view

  • Sea view
  • Garden view
  • Pool view

Room features

  • Air conditioning
  • Individual heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Balcony
  • Wardrobe
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Free toiletries
  • Bathroom telephone

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • AM/FM alarm clock
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Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 2 yearsCotFREEAll children3 yearsExtra bedFREE
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
Getting around
Airports
Sitia (JSH)41.9 mi
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Reviews
8.6
SuperbBased on  17  reviews

Rating by category:

8.0
Location
9.5
Service
8.0
Rooms
  • 8.8
    Superb

    The luxurious decor, friendly staff, large outdoor pools (2), and the themed restaurants were excellent.

  • 9.6
    Exclusive

    A very luxurious beautiful hotel - excelle4nt facilities and very reasonably priced

  • 10.0
    Exclusive

    Fantastic Resort, from the moment we arrived the staff could not do enough for us. The rooms are first class, the food is brilliant, especially the Sushi and Cretan Tavern, the pools are warm, spotless and endless! The animation team, superbly run by Will, are great - constantly organizing games but not intrusive, if you want to lay by the pool on the really comfy beds they leave you alone. Got to put in a mention for Alex, Mike and Annie in the animation team who are especially friendly and welcoming and great with children, Kids club very good, all in all a perfect break, great value and I would certainly use Booked.net again, superb service. A truly great holiday.

    Nothing, it was perfect.

  • 9.6
    Exclusive

    Nice family hotel. It is a 5* hotel, but rather at the beginning of the 5* scale. It is not a luxurious one, but the price of the stay is so good that it compensate the hotel limitations. The quality of everything is reasonable. I do recommend it.

    One has to in the first line everywhere to get the services: to get a place at the swimming pool or sea, to get a nice place at the restaurant, to book a thematic restaurant, to change towels, etc. Since we are early birds, this was not a problem for us at all. But some others suffered from that. The gym is what I did not like a lot -- it is too small, limited variety of equipment, the running machine is very bad, it was braking often.

  • 9.6
    Exclusive

    Really nice, smart and elegant feel about the place, very well organised, staff extremely friendly and couldn't do any more to help. Everything felt new, clean and fresh. Restaurants (in particular the Greek, Asian and Mexican) were superb. Crepery...... Fantastic

    Getting up at 5.30am to find a sun lounger (reserving should be forbidden), then going back to bed to then have to get up again at 7.20am to reserve a restaurant for the next evening... EVERY DAY! :(

  • 9.6
    Exclusive

    The location is great -- just next to a nice see shore and close to the Heraklion Airport, only 40 eur away by taxi from the airport. The stuff is super friendly and helpful. Food is great. I would definitely recommend it to everyone.

    If you stay in the main building, it is a bit noisy in the evening - a bar might be just next to your windows. Getting a place at the swilling pool or the sea shore is not easy - most of the swimming pool places are occupied from 7:00 to 8:00, and beach places from 7:00 till 9:00-10:00. Besides that -- I liked everything!

  • 9.6
    Exclusive

    Beautiful hotel, spacious rooms extremely clean. Staff very helpful couteous and friendly, couldn't have been better. Grounds and facilities excellent. Themed restaurants provided excellent food and a great alternative to the main restaurant.

    The main retaurant although beautifully furnished and the food of good quality had a bit of a canteen feel and when staying 11 nights as we did the menu was a bit monotonous

  • 4.6
    Guest rating

    The hotel is new, the location and the facilities are gorgeous. Spa services are good.

    Service is a nightmare: lack of training of the staff makes you have to ask for all basic services a five-star hotel should provide by default: there is lack of consistency in personal, some are very kind and professional, others a disaster from a customer service perspective. One visibly sick guest asked for a cash advance to pay for a Euro 15 taxi, and I saw the receptionist sending them to an ATM 2 km away from there to get the money, because of "hotel policies"!! Wi-fi only available in the lobby and you have to squeeze in there with all the other guests to have a ridiculous poor quality connection, that falls every 2 min or so. There are no enough chairs in the swimming pool, as well as towels. You have to fight for a place to have dinner in one of the thematic restaurants, not to suffer from the poor quality food from the main restaurant; Food and beverages are low standard, considering the level of prices of this resort. Animation is poor and not engaging. I would not stay in this hotel again neither recommend to any friend.

  • 3.8
    Guest rating

    المسبح

    التكييف ، وسوء تعامل الموظفين ، غالي جدا مقابل الخدمات

  • 9.2
    Superb

    de ligging, vriendelijkheid, fraaie zwembaden en strand, kwaliteit van eten in buffetrestaurant, netheid en ...............het weer! Kamers weren uitstekend bij gehouden. Alles en overal was het netjes.

    1. de speelautomaten, waar de kleinkinderen graag gebruik van maakten functioneerden niet altijd goed en er was geen duidelijke instructie bij. 2. de à la carte restaurants vielen erg tegen. Gezien ervaringen elders hadden we hiervan hoge verwachting, maar we hebben de derde reservering afgezegd om toch maar weer gebruik te maken van het buffet. Geen enkele ruimte voor tafelschikking,. We waren met 14 personen, waarvan 6 kinderen. Ook de kwaliteit van het eten was zeker niet op het niveau van à la carte, wat we heirvan verwachtten.

  • 8.8
    Superb

    Posto da favola bello, pulito, si mangia benissimo, personale simpaticissimo e disponibile, albergo di lusso le vale tutte le 5 stelle, consigliato!!!

    Animazione incentratA solo per bambini, posto pieno di famiglie con bambini, poche coppie, spiaggia piccolissima, troppi russi arroganti e cafoni, peccato peccato forse col tempo lo troveremo pubblicizzato sui nostri cataloghi di viaggio e migliorera, italiani zero, italiano parlato dal personale zero, animazione italiano zero!!! Dimenticavo fuori dal resort è piena campagna deserto deserto

  • 9.2
    Superb

    l'hotel è molto bello. le stanze son grandissime, insonorizzate, venivano pulite due volte al giorno

    il cibo era sempre lo stesso. la clientel dell'est europa ubriaca già dalla mattina alcuni anche in uno stato pietoso e nessuno dello staff che facesse qualcosa visto che la struttura accoglie famiglie con bambini. in pratica non c'è spiaggia.

  • 8.8
    Superb

    pas de navette pour les transferts aeroport/hotel pas de navette pour aller au centre ville

  • 10.0
    Exclusive

    L'établissement est splendide, le personnel aux "petits soins" de très bonnes vacances!!! Les photos sur le site reflètent vraiment la réalité du site.

  • 8.8
    Superb

    pas de navette pour les transferts aeroport/hotel pas de navette pour aller au centre ville

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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Greece

Use Badge
Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 2 yearsCotFREEAll children3 yearsExtra bedFREE
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Sitia (JSH)41.9 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
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Rooms and Guests
2Guests1room
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